Responsible Gambling Information

All services are free, confidential, and non-judgmental.

Lifeline Australia

If you're struggling with mental health or suicidal thoughts related to gambling or other issues:

• Lifeline: 13 11 14 (24/7, free call)
• Website: https://www.lifeline.org.au

If you experience any of the following, it may be time to seek help:

• Gambling more than you intended or with larger amounts than planned.
• Feeling anxious, irritable, or restless when you're not gambling.
• Lying to family or friends about how much you gamble or how much you've lost.
• Borrowing money or using credit to fund gambling.
• Neglecting work, study, relationships, or hobbies because of gambling.
• Chasing losses by gambling more to try to recover money.
• Feeling that gambling is the only way to cope with stress or negative emotions.

If any of these apply to you, reaching out to Gambling Help Online or your state service is a positive step.

Online gambling carries financial risk. Pokies like Geisha are games of chance with a built-in house edge. You are not guaranteed to win, and you may lose money. If gambling stops being fun or is causing harm, contact Gambling Help Online on 1800 858 858 (free, 24/7, confidential).

If you play Geisha in pubs, clubs, or casinos, Australian venues are required to provide harm-minimisation tools:

• Self-exclusion registers: You can register with your venue or state-wide register to ban yourself from entering.
• Visible signage: Venues must display responsible gambling information and helpline numbers.
• Spin limits and bet caps: Some venues offer player cards with pre-set limits.
• Staff training: Venue staff are trained to identify and assist problem gamblers.

Ask staff at your venue about self-exclusion or limit-setting options.

• Gamble only with money you can afford to lose.
• Set time and money limits before you play.
• Use casino tools: deposit limits, session time limits, and self-exclusion.
• Never chase losses.
• Take regular breaks.
• If gambling becomes a problem, seek help immediately.

Free, confidential support is available 24/7 via Gambling Help Online (1800 858 858) or your state service. Reaching out is a sign of strength, not weakness.